Terms & Conditions
These Terms & Conditions outline the rules and guidelines for booking and using the services provided by Monika Cleaning Services.
By using this website or booking a service, you agree to the following terms.
Cleaning Services
Monika Cleaning Services provides professional residential cleaning services including:
-
Regular domestic cleaning
-
Deep cleaning
-
End of tenancy cleaning
-
Other home cleaning services as requested
All services are delivered with professionalism, attention to detail, and a commitment to maintaining clean and comfortable homes.
Cleaning Equipment and Products
All necessary cleaning equipment and cleaning products are provided by Monika Cleaning Services unless otherwise agreed.
Our team uses suitable cleaning tools and materials to ensure effective and safe cleaning for your home.
Booking and Appointments
Cleaning services can be requested through:
-
Phone
-
WhatsApp
-
Email
-
Website enquiry forms
Appointments will be scheduled based on availability and confirmed once service details are agreed.
Customers must provide accurate information about the property size, cleaning requirements, and location.
Access to Property
Customers must ensure that our cleaning team has safe and timely access to the property at the agreed appointment time.
If access cannot be provided, the appointment may need to be rescheduled.
Minimum Booking
Some services may require a minimum booking time, depending on the type of cleaning service requested.
Details about minimum booking times and pricing will be provided during the quotation process.
Pricing
Service pricing may vary depending on:
-
Type of cleaning service
-
Property size
-
Cleaning condition
-
Additional service requests
Quotes are based on the information provided by the customer and may be adjusted if the required work differs from the initial description.
Customer Satisfaction
Monika Cleaning Services aims to deliver high-quality cleaning services.
If you are not satisfied with the service provided, please contact us as soon as possible so we can review the issue and work toward a solution.
Liability
While every effort is made to provide careful and professional cleaning services, Monika Cleaning Services cannot be held responsible for:
-
Pre-existing damage within the property
-
Normal wear and tear of surfaces or materials
-
Damage caused by faulty equipment or materials supplied by the customer
Customers should inform the cleaning team of any fragile or valuable items before the cleaning service begins.
Website Use
All content on this website is provided for general informational purposes regarding our services.
Unauthorized copying, reproduction, or misuse of website content is not permitted.
Changes to Terms
Monika Cleaning Services reserves the right to update these Terms & Conditions at any time. Any changes will be posted on this page.
Contact
If you have questions regarding these Terms & Conditions, please contact:
Monika Cleaning Services
Serving Enniskillen and surrounding areas
📧 monikaivanova8989@gmail.com
đź“ž +44 7344 490991
